terms & conditions

Last updated: 2025-02-17.

These Terms and Conditions ("Terms") govern your use of the website operated by Chapter Two Consulting LLC ("we", "us", "our") at chapter2.ai and any related services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use the site. We may direct different services or features to different jurisdictions; where local law requires, we will comply with mandatory consumer or other applicable laws.

1. Use of the website

You may use our website for lawful purposes only. You must not use it in any way that violates applicable laws, infringes the rights of others, or disrupts the operation or security of the site. You are responsible for the accuracy of any information you provide to us and for keeping any account credentials (if we offer accounts in the future) confidential.

2. Intellectual property

The content on this website (including text, graphics, logos, images, and design) is owned by Chapter Two Consulting LLC or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from our content without our prior written permission, except for limited personal, non-commercial use (e.g. viewing, printing a single copy). "Chapter2.ai", "Chapter Two Consulting", and related marks are our trademarks. Our Privacy Policy is incorporated by reference into these Terms.

3. Content and information

The content on our website is provided for general information only. It is not intended as professional, legal, or financial advice. We strive to keep information accurate and up to date but do not warrant that all content is complete, current, or error-free. Case studies, team profiles, and other materials may be simplified or illustrative; outcomes depend on many factors. You rely on the site content at your own risk.

4. Contact and profile submissions

When you submit a contact form or a profile/career application (including your resume or CV), you confirm that the information you provide is accurate and that you have the right to share it. You consent to our collection, use, and disclosure of that information as described in our Privacy Policy, including for responding to your inquiry, evaluating your application, and sharing relevant data with our service providers (e.g. recruitment/ATS, email delivery, and optionally CRM). You consent to be contacted by us (and our agents) for business and recruitment purposes by email, phone, or other means you provide. You can withdraw consent or exercise your privacy rights by contacting us as set out in the Privacy Policy.

5. Job applications and recruitment

Submitting a profile or application does not create an employment or contractor relationship. We do not guarantee that we will respond to every submission, interview any candidate, or fill any role. Recruitment decisions are made at our sole discretion. We may retain your application materials for future opportunities unless you request deletion in accordance with our Privacy Policy.

6. Third-party links and services

Our website may contain links to third-party sites (e.g. LinkedIn, GitHub, job boards). We are not responsible for the content, privacy practices, or terms of those sites. Your use of third-party services is at your own risk.

7. Disclaimers

To the fullest extent permitted by applicable law, our website and content are provided "as is" and "as available" without warranties of any kind, whether express or implied (including implied warranties of merchantability, fitness for a particular purpose, or non-infringement). We do not warrant that the site will be uninterrupted, secure, or free of errors or harmful components. Some jurisdictions do not allow the exclusion of certain warranties; in such cases, our liability is limited to the maximum extent permitted by law.

8. Limitation of liability

To the fullest extent permitted by applicable law, Chapter Two Consulting LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, data, or goodwill) arising out of or in connection with your use of the website or these Terms, whether based in contract, tort, negligence, strict liability, or otherwise. Our total aggregate liability for any claims arising from or related to the website or these Terms shall not exceed one hundred US dollars (USD 100) or the minimum amount permitted by law in your jurisdiction, whichever is greater. This limitation applies even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of certain damages; in such cases, the above may not fully apply to you.

9. Indemnity

You agree to indemnify, defend, and hold harmless Chapter Two Consulting LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to (a) your use of the website, (b) your violation of these Terms or any law, or (c) your violation of any third-party rights or the accuracy of any information you provide to us.

10. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or the website shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts. If you are a consumer in the United Kingdom, the European Union, or another jurisdiction with mandatory consumer protection laws, nothing in these Terms affects your statutory rights, and you may bring proceedings in the courts of your country of residence where applicable.

11. Changes to these terms

We may update these Terms from time to time. We will post the revised Terms on this page and update the "Last updated" date. Your continued use of the website after the effective date of changes constitutes acceptance of the revised Terms. Material changes may be communicated by a notice on the site. If you do not agree to the new Terms, you must stop using the website.

12. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, or severed if modification is not possible, without affecting the remaining provisions.

13. Contact

For questions about these Terms, contact us at hello@chapter2.ai.